The legal name "The fast forward Express" and the trade name "Ship2gether" (hereinafter referred to as "Company" or "we" or "us" or "our") is committed to providing reliable and efficient courier and logistics services (hereinafter referred to as "Services") to our valued customers (hereinafter referred to as "you" or "your"). We understand that shipping and delivery are crucial aspects of your business, and we strive to ensure that your shipments are delivered on time and in the best condition possible.

These Shipping and Delivery (hereinafter referred to as "Shipping and Delivery") govern the use of our Services and constitute a legal agreement between you and the Company. These Terms comply with the Indian government's regulations and are applicable to all users of our Services.

We take great pride in providing our customers with exceptional service, and we aim to exceed your expectations every time you use our Services. We understand that each shipment is unique and requires individual attention, and we strive to deliver each package with care and efficiency.

In this Shipping and Delivery policy, we outline our order processing and shipping times, shipping costs (if any), and international shipping process (if applicable). We encourage you to review this policy carefully to ensure that you understand our shipping and delivery procedures and any associated costs.

At Ship2gether, we are committed to providing you with the highest level of service, and we appreciate your trust in our company.

Ship2gether processes orders on weekdays, from Monday to Friday, excluding national holidays. Our standard order processing time is 1-2 business days. Orders received before 2 PM IST will be processed the same day, and orders received after 2 PM IST will be processed the next business day. Please note that we cannot guarantee delivery or processing times.

We charge shipping costs based on the weight of the package and the delivery location. You can view the shipping cost during the booking process. All prices are in Indian Rupees (INR).

For international shipping, Ship2gether partners with leading courier services to ensure that your package is delivered on time and safely. Please note that international shipping costs may vary based on the destination country and package weight. You can view the international shipping cost during the booking process.

Please note that international orders may be subject to customs and duties charges, which are the responsibility of the recipient. Ship2gether is not responsible for any customs and duties charges or delays due to customs clearance.

Delivery time varies depending on the shipping method selected and the destination. For domestic orders, we typically deliver within 3-5 business days from the date of shipment. For international orders, We typically deliver within 10 -12 days. Although delivery times may vary depending on the destination and customs clearance processes. We will do our best to ensure timely delivery of your order.

Please note that delivery times may be impacted by unforeseen circumstances such as natural disasters, public holidays, or other factors beyond our control.

In case of any delays or issues with your shipment, we will keep you informed and work towards resolving the issue as quickly as possible.

You can track your package by using the tracking number provided to you via email or SMS. If you face any issues tracking your package, please contact us via our customer support channel.

Please ensure that the delivery address provided by you is accurate and complete. Ship2gether is not responsible for any delays or undelivered packages due to an incorrect or incomplete address provided by the recipient.

Our courier partners make multiple delivery attempts. If the package is undelivered after multiple attempts, it will be returned to our warehouse. We will then contact you to arrange for re-delivery or refund, depending on your preference.

Please inspect the package upon delivery and report any damages or discrepancies immediately. Ship2gether is not responsible for any damages or discrepancies reported after 24 hours of delivery.

If you wish to cancel your order, please contact us via our customer support channel. Cancellation requests can only be accepted before the package is shipped. We cannot accept cancellation requests once the package is shipped.

If you have any questions or concerns about these Terms or our Services, please contact us at info@ship2gether.in.

In conclusion, we strive to provide the best shipping and delivery services to our customers. However, please note that our shipping and delivery policy is subject to change without prior notice. Please review this policy periodically to stay updated on any changes. If you have any questions or concerns, please contact us via our customer support channel.