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Terms & Conditions

Effective Date: 10th May 2023

Introduction

The legal name "The fast forward Express" and the trade name "Ship2gether" (hereinafter referred to as "Company" or "we" or "us" or "our") provides courier and logistics services (hereinafter referred to as "Services") to its customers (hereinafter referred to as "you" or "your"). These Terms and Conditions (hereinafter referred to as "Terms") govern the use of our Services and constitute a legal agreement between you and the Company. These Terms comply with the Indian government's regulations and are applicable to all users of our Services.

Acceptance of Terms

By using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you should not use our Services.

Service Description

We provide courier and logistics services, including but not limited to, pick-up and delivery of parcels, document transportation, and other related services.

Booking and Payment

You may book our Services through our website, mobile application, or by contacting our customer support team. You agree to provide accurate and complete information when booking our Services. You are responsible for the accuracy of the information provided to us.

You agree to pay the charges for our Services as per the rates applicable at the time of booking. You may be required to pay additional charges for certain types of Services, such as express delivery or special handling.

We reserve the right to modify our rates at any time without prior notice. Any changes to our rates will be effective immediately and will be posted on our website.

Delivery

We will make all reasonable efforts to deliver your parcel within the agreed time frame. However, we do not guarantee the exact delivery time, and we will not be liable for any delay in delivery caused by circumstances beyond our control, such as natural disasters, accidents, or strikes.

You agree to provide accurate and complete delivery instructions, including the recipient's name, address, and contact information. We will not be liable for any delay in delivery or non-delivery caused by incorrect or incomplete delivery instructions.

You acknowledge and agree that we may use third-party service providers, including but not limited to, courier companies, transportation companies, and shipping agents, to provide our Services. You agree to comply with the terms and conditions of these third-party service providers.

Prohibited Items

You agree not to use our Services to transport any prohibited items, including but not limited to, illegal substances, firearms, explosives, hazardous materials, live animals, and perishable goods. We reserve the right to inspect your parcel and refuse to transport any prohibited items.

Insurance

We offer insurance for your parcel at an additional cost. You may purchase insurance for your parcel at the time of booking our Services. Our liability for loss or damage to your parcel will be limited to the amount of insurance purchased by you.

Disclaimer of Warranties

We make no warranties or representations, express or implied, regarding the accuracy, reliability, or completeness of our Services. We do not guarantee the availability of our Services at all times or that our Services will be error-free or uninterrupted.

Limitation of Liability

Our liability for any loss or damage caused by our Services will be limited to the charges paid by you for the relevant Services. We will not be liable for any indirect, incidental, special, or consequential damages, including but not limited to, loss of profits or business interruption.

Rules of Conduct

By using our Services, you agree to comply with all applicable laws and regulations. You also agree to adhere to the following rules of conduct:

  • You will not use our Services for any illegal or unauthorized purpose.
  • You will not interfere with or disrupt our Services or servers or networks connected to our Services.
  • You will not attempt to gain unauthorized access to our Services or any part of our Services.
  • You will not harass, threaten, or harm any other user of our Services.
  • You will not post or transmit any unlawful, harmful, offensive, or discriminatory content.
  • You will not upload or transmit any viruses, worms, or other malicious code.
  • You will not use our Services for any commercial purpose without our prior written consent.
  • You will comply with all applicable shipping regulations, laws, and guidelines.
  • Ship2gether will not be liable for any of the uninsured package, parcel, document or any other sort of assignment

User Restrictions

You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this agreement.

If you are using our Services on behalf of a company or organization, you represent and warrant that you have the authority to bind the company or organization to this agreement.

Intellectual Property Rights

All content and materials made available through our Services, including but not limited to, text, graphics, logos, images, and software, are the property of Ship2gether or its licensors and are protected by Indian and international copyright and trademark laws. You agree not to copy, reproduce, modify, distribute, display, or create derivative works of any content or materials without our prior written consent.

Modifications to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. If we make any material changes to these Terms and Conditions, we will notify you by posting the updated Terms and Conditions on our website or by sending you an email.

Termination

We reserve the right to terminate your use of our Services at any time for any reason, without notice or liability to you. Upon termination, you must immediately cease all use of our Services.

Indemnification

To the maximum extent permitted by law, in no event shall Ship2gether or its affiliates, officers, directors, agents, or employees be liable for any indirect, incidental, special, punitive, or consequential damages arising out of or in connection with your use of our Services, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, whether or not Ship2gether has been advised of the possibility of such damages.

Dispute Resolution and Governing Law

Any disputes arising out of or in connection with these Terms or your use of our Services shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted in English, and the venue of the arbitration shall be in New Delhi, India. These Terms shall be governed by and construed in accordance with the laws of India, without giving effect to any principles of conflicts of law.

Miscellaneous

These Terms constitute the entire agreement between you and Ship2gether regarding your use of our Services and supersede all prior agreements and understandings, whether written or oral.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Ship2gether's failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

You may not assign or transfer these Terms, in whole or in part, without our prior written consent.

Contact Us

If you have any questions or concerns about these Terms or our Services, please contact us at info@ship2gether.in.

Conclusion

These Terms are designed to establish the legal relationship between Ship2gether and its users and to govern the use of our Services. By using our Services, you agree to be bound by these Terms and to comply with all applicable laws and regulations.

Work Process

How We Work For Client

There anyone who loves or pursues nor desires to obtain pain of itself, bet it is pain, but because occasionally can packages as their default.

1

Contact Us

2

Make An Order

3

We arrive within 1h

4

Track&Trace